When beginning CEX.IO back in 2013, we have a tendency to decided to be a self-regulated cryptocurrency exchange and establish a collection of rules to follow. Since then, we’ve done everything potential to make sure our services deliver the goods the high standards of traditional money firms.
Our focus has been on transparency, security, and compliance with relevant rules. to realize this, we’ve strictly followed KYC tips and have developed effective compliance procedures that facilitate us maintain with established standards.
Verification helps us give you high-level and reliable service. As we might prefer to take our business to an excellent higher level — in line with traditional money institutions— we've got to form verification obligatory.
Compulsory verifying on CEX.IO
Once you get verified standing on CEX.IO, you'll continue victimisation the service as before. thus we have a tendency to extremely encourage you to prove your identity shortly if you haven’t already done this.
The improved verification flow is already on the market within the CEX.IO mobile app for iOS and humanoid. With the app, you'll complete the complete verification procedure victimisation your phone at any time and anywhere. Verification within the mobile app is simple and convenient, thus you’ll even avoid wasting time. Here’s a guide to finishing verification victimisation the mobile app.
If your account remains unproven when verification becomes obligatory, we’ll prompt you to verify your identity once you log in to your CEX.IO account. You’ll see a pop-up giving you to pass verification or withdraw funds from your account. You’ll be able to skip the procedure solely double. when two skips, you’ll get to make a choice from passing verification and retreating funds. Passing verification can permit you to continue victimisation CEX.IO.
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Data protection matters
To ensure confidentiality, integrity, and accessibility of your information, we’ve enforced the mandatory technical and structural measures. We test, assess, and judge our merchandise often to create positive we tend to adhere to the best security standards. All personal info we tend to store is subject to advanced cryptography for increased security. Moreover, CEX.IO is absolutely PCI DSS compliant. you'll check our Certificate of Compliance here.
We extremely encourage all non-verified users to pass verification on CEX.IO to continue exploitation the service. solely verified users are going to be able to continue enjoying all the advantages offered by the platform.
As always, we’re grateful for your loyalty and understanding.
Many users have complained that it took around a pair of weeks’ times and loads of back and forth emails to induce their account confirmed for transactions. they need additionally reportable that if there's less cash quantity in their pocketbook they couldn’t withdraw that. of these problems will be resolved in a very minute. you'll be able to contact Uphold support number 1866-590-6747. Our Uphold team is out there 24/7 for your help.
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